If you are experiencing problems with any version of Act!, I'm sure we can help you. We are absolutley comfortable with all versions of Act! from DOS to the current version and since we've spent 10 years consulting on ALL these products (not just using them) we've probably seen your problem before.
Probably the most difficult thing client's ask of us is to come in and support a scenario which we did not set up, but we'll talk about all of the particulars wih you and do our very best to provide to you the service that you need. Give us a call or email us and tell us about the issues and let's see how we can help.